Sullivan Park Care Center Reviews

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Get some of your questions answered as you read reviews about Sullivan Park Care Center. Our residents and their loved ones have impactful testimonials and insights about their experiences at Sullivan Park. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.6

94 reviews

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Profile photo of Hanna Watkins
Hanna Watkins on Google
3 months ago

This place is HORRIBLE! Our grandmother was there not even 48 hrs before we called the ambulance to get her out of there. The staff does not communicate with each other or know what is going on with new intakes. Our grandmother was very ill and had been in the hospital for a week prior to coming here. When she left the hospital she was talking and STABLE- after the time she spent here it was like she went backwards. They did not assist her with basic needs that were clearly stated on discharge paperwork. When we tried to ask questions about what went wrong the facility manager didn’t give any sympathy to our family or ask how my grandma was. She was practically dead when she went back to the hospital. Then the next day the office lady asked if we wanted to pay to hold her room for her to return. Are you joking?!?! All they care about is $$$$. Do not send your loved ones here! Period.

Profile photo of Ronald Bell
Ronald Bell on Google
3 months ago

I would suggest anyone who need physical help come here. This is a blessed place. It has helped me get stronger without force or putting pressure on me. The food is good. The people are great. They help teach you how to take care of yourself. I hope whoever is reading this will come here. Thank you all for your time and patience. God bless Sullivan Park and the people who work here.

Profile photo of Scott DHAENENS
Scott DHAENENS on Google
3 months ago

I can’t say enough good and positive things about Sullivan Park. All the way from check-in till discharge i was treated with the utmost respect and professionalism. Most importantly, they truly care! But, I especially want to thank all the nurses, physical therapy , associates and all my peeps in 100 Hall. I spent just under 30 days and the staff always came in every single day with a smile on their face willing to do whatever to make sure everyone was taking care of!

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DoriShinji on Google
3 months ago

Great care and great staff! Thank you to Trisha specifically!

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Amanda Johnson on Google
5 months ago

bed bugs recently. Understaffed. Overworked. I wouldn’t leave a stray dog in their care.

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Debra Montague on Google
7 months ago

I’m a current patient for rehabilitation at Sullivan Park Care Center. They have met my every need. The are more than willing to help me and encourage me to do as much as I can (which is reasonable) myself. I couldn’t be happier with a facility.

Profile photo of Beth Romig
Beth Romig on Google
10 months ago

Choosing a skilled nursing facility for a loved one, in my case my mother, is not an easy task. I chose Sullivan Park, and have no regrets. The best part about this SNF is their staff. From the nurses (Mom LOVED all of her nurses), to the CNAs, the therapists were all top notch, the physicians, and even the cleaning staff. I’d be remiss not to mention the receptionist, who greats everyone as if today is the best day ever. They all made her stay great and lessened my concerns and worry. I would give them a 5 star if not for the meals. I really do understand that they are having to feed a wide range of pallets who may not like seasoned or highly flavorful food and many with a reduced ability to chew. They did do a good breakfast and certainly served a well balanced meal and always had a salad option. All told, I would highly recommend this SNF.

Business response 9 months ago

Beth Romig, thank you for your kind words and this wonderful review!
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Tracy Kelly on Google
10 months ago

These people are the greatest care team ever. They care about your family member. Their PT and OT are great.

Business response 9 months ago

Thank you for your kind feedback!
Profile photo of Anthony Campbell
Anthony Campbell on Google
10 months ago

Business response 9 months ago

Hello Anthony Campbell, thank you; we appreciate your feedback!
Profile photo of Gregory Sloan
Gregory Sloan on Google
10 months ago

The staff are happy! I have had one meal that I didn’t like. My only complaint is the lights being on at night.

Business response 10 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Jessica D
Jessica D on Google
10 months ago

I can’t say enough positive things about Sullivan Park. From the moment we arrived, the staff was attentive, compassionate, and truly dedicated to their patients’ well-being.

Business response 10 months ago

Hi Jessica D, thank you for taking the time to leave a review for us at Sullivan Park Care Center. We’re happy we could meet your expectations!
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Barbara Carson on Google
11 months ago

Jessica is very pleasant! Most of the clinical team was nice! The housekeeping staff are very friendly! The team did an amazing job getting me out in a timely manner! They could use more handicap buttons on doors and the kitchen could use some work.

Business response 11 months ago

Thank you for your kind feedback, Barbara!
Profile photo of Nelson Ortiz
Nelson Ortiz on Google
11 months ago

This place has good staff! Therapy is amazing! The food is ok, need bigger portions! I would definitely come back if I need SNF.

Business response 11 months ago

Thank you for your kind feedback!
Profile photo of Rex Pollock
Rex Pollock on Google
12 months ago

I can tell you there is no better place to be. The staff are on there job I am a patient here for a broken hip the nursing staff the aids the therapist are all so kind and on there jobs very polite and go the extra mile if you or someone you love needs to someplace to go for care you should come here you won’t be sorry I can’t say enough about this place they treat you like family

Business response 11 months ago

Thank you for the positive review, Rex! We appreciate the support.
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don lewis on Google
12 months ago

Staff is friendly and helpful! The process to get things done is slow but it eventually gets done. Food is adequate but can be improved. All in all it is ran like a typical skilled nursing!

Business response 12 months ago

Thank you for your kind feedback Don!
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Nancy Harkema on Google
12 months ago

Pleasant stay and very nice staff! Food is good!

Business response 12 months ago

Thank you for the positive review Nancy! We appreciate the support.
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Laurel Lyons on Google
12 months ago

I enjoyed my stay at Sullivan Park Care Center

Business response 12 months ago

Thank you for the positive review Laurel. We appreciate the support!
Profile photo of Wendy Shipley
Wendy Shipley on Google
12 months ago

My stay here was amazing ! …Everyone was so helpful…

Business response 12 months ago

Thank you Wendy for your kind feedback!
Profile photo of meshil franseen
meshil franseen on Google
1 year ago

Words Cannot express how grateful we are for the experience we had at Sullivan Park Rehab Center. Our mother nearly died of the neglect that she experienced in an adult family home in Spokane Valley. Sullivan Park took her in and cared for her for three months while we waited on an adult family home that was suitable for her unique needs. Most rehab centers and skilled nursing facilities have a bad rep: many have earned it. For Sullivan Park, we will admit in the beginning we were unhappy, but I can tell you they let us advocate for our mother. They listened to our grief and made changes that suited her unique needs. We will be forever grateful for the time that she spent there. We will be forever grateful for the staff. Thank you all! I cannot tell you how grateful we are to have her in our lives still. Physically there are some improvements but MENTALLY she is back! And that’s thanks to this fantastic partnership! Highly recommend.

Business response 12 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Edgar Marquez
Edgar Marquez on Google
1 year ago

I’ve enjoyed my stay here. Great staff! I’m getting stronger by the day.

Business response 12 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Tracie
1 year ago

I am a friend or relative of a current/past resident I had a friend there for almost 2 months. We got a day and a half notice that she would have to leave because her insurance wouldn’t pay anymore for her to be there. However her release paperwork said resident had improved enough to return home. She did not improve if anything she was worse off. The paperwork also said she could bathe, use the toilet, transfer to and from her wheel chair all independently, which couldn’t be further from the truth. I would NOT recommend this place to anyone!!

Profile photo of Jen Kerns
Jen Kerns on Google
1 year ago

Sullivan Care center took amazing care of my father, Dennis, while he was there. Odessa, Shawna, and Quinn were outstanding in his care and healing process. Thank you all for being so great! Jen

Business response 12 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Jana Welp
Jana Welp on Google
1 year ago

I have never been to a facility before so I was a little apprehensive but it actually turned out good

Business response 12 months ago

Thank you for your kind feedback!
Profile photo of Julie Lamphere
Julie Lamphere on Google
1 year ago

Sullivan park has been a great place to rehab Great staff

Business response 12 months ago

Thank you for your kind feedback!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.